Once in 365 Days Subscription Holiday Offer

Once in 365 Days Subscription Holiday Offer (“Offer”) : Limited period of 5-90 days in a year during which Tata Play subscriber (“You”) will not be charged the Subscription Fee and the Service of the Tata Play subscriber will remain in deactive state.
Tata Play subscribers availing of the Offer shall be bound by the following terms and conditions:

  • Definitions
    1. “Active account status” means a positive account balance in your Subscriber Account.
    2. “Valid request” means request placed by You to avail of the Offer by calling the Helpline or through authorized Tata Play dealer.

Terms used herein but not defined shall have the same meaning as assigned to them in the Subscription Contract signed between You and Tata Play.

  • Eligibility
    1. The Offer is open ONLY to Tata Play subscribers with an Active account status at the time of availing the Offer. Tata Play reserves the right, at any time, to verify eligibility requirements, in any manner deemed appropriate. Only a Valid request will be eligible to avail of the Offer.
  •  Standard Terms
    1. You can avail of the Offer only once every 365 days for a minimum of 5 days to a maximum period of 90 days with the start & end dates specifically stated by You. In case the end date has not been specified by You, the Service will resume automatically after 90 days.
    2. If You have subscribed to a Long Duration Base pack, the status where of is active You shall still be able to avail the Offer. Moreover, the expiry date of your Long Duration Base pack shall get extended automatically.
    3. You can avail of the Offer only by calling the Helpline or your Tata Play dealer .
    4. On completion of the 5-90 days, Your Service shall automatically resume.
    5. You can avail of the Offer but subsequently You can make a request that the Service be resumed before the expiry of the 5-90 day period.
  • General
    1. Tata Play reserves the right at anytime, without prior notice, without assigning any reason and without any liability whatsoever, to add or vary all or any of these terms and conditions or to replace, wholly or in part this Offer or to withdraw it completely.
    2. Tata Play will not be liable for any loss, damage or cancellation of this Offer caused to the Tata Play subscribers if the Offer is cancelled and/or withdrawn by Tata Play or if the Tata Play subscribers are not able to view the Offer due to a Force Majeure Event by events beyond its reasonable control including war, natural calamities, epidemics, pandemics, floods, failure of telecommunication network, satellite technology failure etc.
    3. You consent to comply with these terms and conditions and waive any right to claim ambiguity in these terms and conditions and release, indemnify and hold harmless Tata Play and its respective affiliates, advertising and agencies, and its respective agents, representatives, officers, directors, shareholders and employees from and against any injuries, losses, damages, claims, actions, or any liability of any kind resulting from or arising from availing of the Offer.
    4. Any and all taxes and/or levies applicable in relation to the Offer shall be solely borne by Tata Play subscribers. Any applicable network capacity fee (NCF) shall also be borne by the Tata Play subscriber.
    5. Any disputes, differences or questions, which may arise at any time hereafter between Tata Play and the Tata Play subscriber touching the true construction of this Agreement or performance of the obligations or enforcing any rights and/or liabilities of the Parties hereunder, shall be first amicably resolved between the Parties within 30 (thirty) days from the date on which such dispute was raised by a Party and communicated to the other Party in writing failing which the dispute shall be referred to a sole arbitrator of the Indian Council of Arbitration (ICA). The arbitration shall be conducted in accordance with the Rules of Arbitration of the Indian Council of Arbitration and shall be subject to the provisions of the Arbitration and Conciliation Act, 1996, as amended or any statutory modifications or re-enactment thereof for the time being in force. The venue of such arbitration shall be at Mumbai and the Courts at Mumbai alone shall have exclusive jurisdiction to deal with the arbitration proceedings and the awards in accordance with law. The arbitration proceedings shall be conducted in English language. The award passed by the arbitrators shall be final and binding upon the Parties.
    6. Subject to the arbitration clause, these terms and conditions shall be construed and governed by the laws of India and the Parties agree to submit to the sole and exclusive jurisdiction of the courts of Mumbai.
    7. Tata Play is not responsible for printing or typographical errors in any Offer related materials; or for transactions that are lost, misdirected, fail to enter into the processing system, or are processed, reported, or transmitted late or incorrectly or are lost for any reason including computer, telephone, paper transfer, mail system, human or other error; or for electronic, computer, or telephonic malfunction or error.
    8. The Offer is void where prohibited or restricted by law, and is subject to all applicable mandatory national, state and local laws.