Content & Features

• Can I search the content via Voice Search?

  Yes, you can click on the voice search icon and start saying the name of the content you want to consume on the app and results will be basis your voice search

• How can I use watchlist feature?

  On Program Information screen of every content or Player screen, you will find a star icon. Clicking on star icon will lead to addition of content to watchlist. Content added in watchlist can be viewed from the Watchlist icon from the bottom of Home. Content added to Watchlist can be accessed from any device under the subscription.

• Can I share content with others?

  Yes, on Program Information screen, you will find a WhatsApp icon, which lets you share directly through WhatsApp. You can also use Share Icon to share using other modes. Only Subscriber with current Tata Play Binge Subscription can access the shared content.

• Do I need to download partner apps on mobile to access?

  For apps as Curiosity Stream, Hungama Play & ShemarooMe, EPIC on, Docubay content, once you click on play on any of the content, content playback starts inside Binge app. The content playback starts in a portrait mode. You can also view in the full screen mode.

  For Zee5 app content, once you click on any content and land on program information screen, you will see play CTA and that opens the Zee5 PWA interface inside Binge app and the content playback starts on the Zee5 PWA interface. Once you click back on the device, you will land on the Binge screen

  For Disney+ Hotstar app content, once you click on any content and land on program information screen, you will see play CTA and pop up to download the Disney+ Hotstar app, incase already not installed. Once you click OK, you will be taken to the download page on the play store to download the app. Post language selection you will land on the home page. You will need to login to the Disney+ Hotstar app using Tata Sky RMN to play the content. In case you have Disney+ Hotstar app already installed and logged in using Tata Sky RMN, then can play the content from Program Information Screen. For iOS users, the Hotstar app version should be v10.32 for seamless viewing experience.

• Can I download individual app and access ?

  You cannot access content on individual apps directly with this subscription. Access is allowed only via the Tata Play Binge app. The only exception to this is Disney+ Hotstar, where you need to download and login with your Tata Play Registered Mobile Number to access Disney+ Hotstar.

• Can I download movies or TV shows or watch content in Offline mode in Tata Play Binge Mobile App?

  No, currently you will need to be connected to internet to view content on app or on your TV screen. There is no download feature available. You can use Watchlist feature to save your favorite videos at one place to view later.

• Can I Cast/Airplay on TV or other devices?

  Currently, Cast/Airplay is not available on Tata Play Binge Mobile App

• Is it available on iOS and Android?

  Yes, it is available for both versions

• What all can I watch with my Tata Play Binge subscription on Mobile App?

  This app lets you watch host of digital content like latest Bollywood/Hollywood/Regional movies, Best of English & Hindi TV series & Kids Content from premium apps as Amazon Prime Video, Netflix, Apple tv+, Disney+ Hotstar, Sony Liv, Zee5, Hungama Play, Discovery+, ShemarooMe, Epic On, DocuBay, Curiosity Stream, Sun Nxt, Playflix, Klikk, Namma Flix, Planet Marathi, Chaupal, Lionsgate Play, Reeldrama, MX player, Manorama Max, Istream, Tarang Plus, fuse+, AHA, VROTT, Travel Xp, Hallmark, Shorts TV, FanCode, Stage, Animax, PTC Play and Distro TV and Last 7 days TV can be viewed only on Large screen (i.e. on Fire TV Stick - Tata Play Edition/Binge+ Set top box)

• I want to view specific content in specific genre or language, can I do that?

  You can use the search option at the bottom of Home Screen by typing the content title/genre/language etc. or by filtering by language or by filtering by genre or from the trending content on the platform

  Also, you can find content filtered based on genres, language & partner app by means of the following rails

  • a. Browse by language
  • b. Browse by genre
  • c. Apps

  Tata Play Binge also recommends movies, TV shows or shorts to you based on new movies, or content you might be interested in, based on your past content viewing preferences.

General

• What is Tata Play Binge app?

  Tata Play Binge is an app which is currently availabe on Mobile, Binge+ Set top box and Fire TV Stick Tata Play Edition. It offers free as well as paid premium content from 22+ OTT apps in 1 Binge app. OTT content from following apps is availabe on Tata Play Binge – Amazon Prime Video, Netflix, Apple tv+, Disney+ Hotstar, Zee5, Sony Liv,  Hungama Play, Discovery+, ShemarooMe, Epic On, DocuBay, Curiosity Stream, Sun Nxt, Playflix, Klikk, Namma Flix, Planet Marathi, fuse+, Chaupal, Lionsgate Play, Reeldrama, MX player, Manorama Max, Istream, Tarang Plus, AHA, VROTT, Travel Xp, Hallmark, Shorts TV, FanCode, Stage, Animax, PTC Play and Distro TV.

  
  Tata Play Binge mobile is available for all customers ( Tata Play DTH customers as well as customer who don’t have Tata Play DTH connection at home. Large screen format of Tata Play Binge app on Fire TV Stick Tata Play Edition and Binge+ Set Top Box is applicable only for Tata Play DTH customers 

Onboarding and Login

• Do I need to have a Tata Play subscription to watch content on Tata Play Binge Mobile App?

  No, Tata Play Binge mobile app is available for all customers (Android as well as iOS devices) and Tata Play DTH subscrition is not mandatory to have access to Tata Play Binge mobile app

• In case I am not a Tata Play customer, How do I login?

  You can use your mobile number to login to Tata Play Binge app on mobile/web. Tata Play DTH subscrition is not mandatory to have access to Tata Play Binge mobile app

• How do I login in Tata Play Binge Mobile App?

  You can login using registered mobile number or Subscriber ID with OTP or password of selfcare

• What happens if I don’t remember my password?

  No worries! You can login using OTP that you will receive on registered mobile number or you can reset the password by clicking on Forgot Password. If you have never created a password in Tata Play, then you would have to visit tataplay.com to register and create password.

• I am not Tata Play Binge Subscriber, Can I login into the app?

  You Can log in to the app and browse through it but you will not be able to watch any content without an active Tata Play Binge Subscription. To start watching content, you can subscribe to Tata Play Binge plans through mobile or any other available modes and start watching content. For more information, you can contact our customer care center at 1800 208 6633.

• I have multiple Sub IDs linked to my Registered Mobile Number, How will I know which account to login to?

  You will be provided a list of subscriber IDs wherein Tata Play Binge Active will be mentioned for whichever Subscriber ID your current Tata Play Binge subscription is active

• How many devices can I login at a time?

  If you have a Fire TV Stick or Binge+ STB, you can login into 1 large screen device + 3 mobile/web devices using Binge subscription. Concurrent viewing rules are basis every OTT

• How may screens can I watch content (concurrency)?

  Watch concurrency for particular partner apps will depend on the rules set up by partner apps as Amazon Prime Video, Netflix, Apple tv+, Disney+ Hotstar, Zee5, Sony Liv, Hungama Play, ShemarooMe, Epic On, DocuBay, Curiosity Stream, Discovery+, Sun Nxt, Playflix, Klikk, Namma Flix, Planet Marathi, Chaupal, Lionsgate Play, fuse+, Reeldrama, MX player, Manorama Max, Istream, Tarang Plus, AHA, VROTT, Travel Xp, Hallmark, Shorts TV, FanCode, Stage, Animax, PTC Play and Distro TV.

Subscription and Pricing

• What is the cost to use Tata Play Binge on Fire TV Stick - Tata Play Edition/Binge+ Set Top Box?

  You can use Binge app on Fire TV Stick -Tata Play Edition / Binge+ Set Top Box using Super plan at Rs.299/month or Mega plan at Rs 399/month. To know more you can contact our customer care at 1800 208 6633 ( for Tata Play DTH customers)

• I am inactive Tata Play Binge subscriber. Can I still access Binge mobile?

  You can access free content on Binge mobile app even if your subscription has expired. To access paid premium content ( flagged with crown on Binge mobile app), you will need to subscribe to a paid pack

• Where can I recharge to use/activate Tata Play Binge Subscription?

  You can recharge using all the current channels as Selfcare/Third Party Wallets/Tata Play Website, etc. Additionally, you can go to My account page in Tata Play Mobile App and will view an option to Recharge (available only for Android version)

• Can I modify my subscription anytime on Tata Play Binge Mobile app or Fire TV Stick Tata Play Edition or Binge+ Set Top Box?

  Subscription changes will happen as per prevailing plan change guidelines. Below are the currently applicable plan change guidelines for Tata Play Binge Mobile app, Fire TV Stick Tata Play Edition or Binge+ Set Top Box

  • Plan Upgrades - You can upgrade your subscription anytime and upgrade will be effective immediately from the day of request. Plan upgrade is availabe from My Plan section on Binge mobile app or Fire TV Stick Tata Play Edition or Binge+ Set Top Box
  • Plan Downgrade -  You can downgrade your subscription starting 5 days before your current plan expiry date and downgrade request will be executed on day of expiry of current plan. Plan upgrade is availabe from My Plan section on Binge mobile app or Fire TV Stick Tata Play Edition or Binge+ Set Top Box
• Can I cancel my Tata Play Binge subscription anytime?

  You can cancel your subscription anytime however cancellation will be effective post the expiry of your monthly active plan. If you are holding a Fire TV stick – Tata Play Edition, then same will be retrieved from you post your subscription cancelation. You can cancel your subscription by Mobile, Whatsapp or reaching out to our customer care center at 1800 208 6633.

• What is Account Page?

  Account Page shows you the details of Subscriber details like RMN & profile name, The Binge subscription details like plan name and expiry date, Tata Play balance & due date

• I am already logged in max number of devices, How do I login in more?

  You can go to Device Management section in Account Page and manage/remove existing logged in device by clicking on cross to login into more devices. You can also log-out from one of the devices to manage your devices as per maximum device limit.

• I have multiple Tata Play Binge Subscriptions, How can I switch Subscription?

  You can go to Account section wherein you will see an option to switch accounts, clicking on that you can proceed with switching profiles.

• Can I cancel my Binge Subscription through Mobile?

  You can cancel the Binge Subscription through Binge Mobile app or Tata Play Customer case on whatsapp. You can also call Tata Play call centre to cancel your Tata Play Binge subscription. In case you have Fire TV Stick – Tata Play Edition, you need to return the device post cancellation.

• What will happen if I have no balance?

  In case you go de-active post end of your current billing cycle, your Tata Play Binge pack will not be renewed until you recharge. In case you have Fire TV Stick – Tata Play Edition, Recovery Work Order will be created to retrieve the device 15 days from pack deactivation.