Dhamaka Offer

A: Offer:

Dhamaka offer (‘Offer’) is being offered by Tata Play Limited (‘Tata Play’) for its Eligible Subscribers. Eligible Subscribers shall mean new subscribers who avail Tata Play DTH Connection and recharge their Tata Play Account for a minimum amount of 2500, 3000, 5000 and 6000 at one instance, as detailed hereinbelow.
This Offer is effective from 19^th January 2024 at 00:00 hours.
To avail this Offer, Eligible Subscriber must book a new Tata Play connection by the following methods:
1. Authorized Dealer: By visiting an authorized dealer of Tata Play Limited (Dhamaka 2.5K, Dhamaka 3K and Dhamaka 6K offers only)
2. Home to Home (H2H) direct sales agents of Tata Play (All Dhamaka offers)
3. Tata Play Website. (Dhamaka 3K and Dhamaka 6K offers only)
4. Tata Play Helpline (Dhamaka 3K and Dhamaka 6K offers only)
Under this Offer Eligible Subscriber will receive the following benefits:
1. Dhamaka 3K Offer: Eligible Subscribers who recharge their Tata Play Account for INR 3,000 /- in one recharge shall receive a) the amount of INR 3000 which shall be credited to the account of the Subscriber and (b) an HD (Zapper) set top box along with the ODU (Outdoor Unit) at no additional cost, at the time of activation.
2. Dhamaka 5K Offer: Eligible Subscribers who recharge their Tata Play Account for INR 5,000 /- in one recharge shall receive a) the amount of INR 5000 which shall be credited to the account of the Subscriber and (b) a Binge+ Hybrid Android set top box along with the ODU (Outdoor Unit) at no additional cost, at the time of activation.
3. Dhamaka 6K Offer: Eligible Subscribers who recharge their Tata Play Account for INR 6,000 /- in one recharge shall receive a) the amount of INR 6000 which shall be credited to the account of the Subscriber and (b) a Binge+ Hybrid Android set top box along with the ODU (Outdoor Unit) at no additional cost, at the time of activation.
4. Dhamaka 2.5K Offer: Eligible Subscribers who recharge their Tata Play Account for INR 2,500 /- in one recharge shall receive a) the amount of INR 3000 which shall be credited to the account of the Subscriber and (b) an HD (Zapper) set top box without the ODU (Outdoor Unit) at no additional cost, at the time of activation.
  (Dhamaka 2.5K Offer, Dhamaka 3K Offer, Dhamaka 5K Offer and Dhamaka 6K Offer shall be collectively referred to as the Offers and individually as an Offer).
  1. The Dhamaka 3K Offer is applicable only for:
    1. New customers opting for ODU connections (that is, connections inclusive of Outdoor Unit, comprising of Antenna and LNB) of HD Zapper box.
    2. Customers opting for Monthly subscription packs only.
  2. The Dhamaka 5K Offer is only applicable for:
    1. ODU connections (that is, connections inclusive of Outdoor Unit, comprising of Antenna and LNB) of Binge+ Hybrid Android box.
    2. Customers opting for Monthly subscription packs only.
  3. The Dhamaka 6K Offer is only applicable for:
    1. ODU connections (that is, connections inclusive of Outdoor Unit, comprising of Antenna and LNB) of Binge+ Hybrid Android box.
    2. Customers opting for Monthly subscription packs only.
  4. The Dhamaka 2.5K Offer is applicable only for:
    1. New customers opting for non-ODU connections (that is, connections exclusive of Outdoor Unit, comprising of Antenna and LNB) of HD Zapper box.
    2. Individuals opting for a single box.
    3. Customers opting for Monthly subscription packs only.
  5. Customers who want to opt for multiple boxes at the time of acquisition can also avail MultiTV connection(s) at the time of account activation, by paying the same amount as the primary Dhamaka offer, additionally.
    1. If the primary connection is of Dhamaka 3K (Trade & H2H source): Pay Rs.3000 additional for an HD Zapper MultiTV connection.
    2. If the primary connection is of Dhamaka 6K (Trade source): Pay Rs.6000 additional for a Binge+ Hybrid Android MultiTV connection.
    3. If the primary connection is of Dhamaka 5K (H2H source only): Pay Rs.5000 additional for a Binge+ Hybrid Android MultiTV connection.
  6. Eligible Subscriber shall be free to choose any monthly subscription plan as per his/her choice (i.e. Tata Play Packs or Broadcaster packs or a-la-carte channels), and the balance will be consumed towards such chosen packs/ channels, on DBR basis from the Account Balance of the Subscriber.

B: OFFER TERMS AND CONDITIONS

In order to avail the service of Tata Play, Eligible Subscriber’s Account shall be in active state i.e. holding a Minimum Account Balance.
If the Eligible Subscriber wishes to cancel the connection within 6 months of activating with this offer, then offer Set Top box price (at applicable rates) or remaining account balance (whichever is lower) will be deducted from the Subscriber’s Account Balance.
Box upgrade will not be allowed for 90 days after account activation under this offer.
Recharge Reversal policy: Eligible Subscriber is not allowed to ask for reversal of account balance (claiming wrong recharge) if activated under this offer.
In case the Eligible Subscriber goes into de-active state due to non-payment of dues, the Service will stop working.
Tata Play reserves the right to decide the eligibility of the Subscribers to whom this Offer would be offered.
Once an Eligible Subscriber confirms that they are interested in subscribing to the Service, a WO will be raised, and a representative of Tata Play will confirm with the Eligible Subscriber their preferred time of visit for installation.
Tata Play reserves the right at any time, without prior notice, without assigning any reason and without any liability whatsoever, to add or vary all or any of the terms and conditions or to replace, wholly or in part this offer or to withdraw it completely or to change the composition of the Offer.

C: GENERAL TERMS AND CONDITIONS

Offers cannot be combined for additional discounts nor can any offers be clubbed to avail this Offer. This Offer is non-transferable, not for resale, and not redeemable for cash.
In the event Tata Play requires any Eligible Subscriber to provide any required information, including documents to ascertain the eligibility of the Subscriber, such Subscriber shall provide such information and documents to Tata Play.
In addition to the terms and conditions stated here, the Eligible Subscribers shall be bound by the terms and conditions stipulated in the Tata Play DTH Subscription Contract and such other documents, that may be all found on the Tata Play website - tataplay.com. The documents referred above will be collectively referred herein as 'Subscription Contract.’
Any and all taxes and/or levies applicable in relation to this Offer shall be solely borne by the Eligible Subscribers.
Tata Play will not be responsible for any loss or damage caused to the Eligible Subscribers if this Offer is cancelled and/or withdrawn by Tata Play due to reasons beyond the reasonable control of Tata Play including without limitation force majeure events such as war, natural calamities, epidemics, pandemics, floods, failure of telecommunication network, satellite technology failure, regulatory approvals etc.
By availing this Offer, it shall be deemed to be construed that the Eligible Subscribers have read and consented to the terms and conditions stated here in and in the Subscription Contract.
Tata Play reserves the right to change any or all the packs and/or withdraw the packs and/or stop the transmission of any or all the Channels at any time, without assigning any reason and without any prior notification to the Eligible Subscriber and without any liability whatsoever, subject to applicable laws.
Tata Play shall not be responsible in case of any network problems such as breakdown of machinery, unclear network, disruption in the network and/or the charges that may be payable by the Eligible Subscriber to any network operator including any premium rates that may be charged by the network operator. Eligible Subscribers must check with their respective network operators regarding the charges payable to the network operator before using any of the methods mentioned above. Any dispute in connection with the same should be settled between the Eligible Subscribers and the network operator without involving Tata Play.
Tata Play reserves the right at any time, without prior notice, without assigning any reason and without any liability whatsoever, to add or vary all or any of the terms and conditions or to replace, wholly or in part this Offer or to withdraw it completely or to change the composition of this Offer.
By availing this Offer, it shall be deemed to be construed that the Eligible Subscriber has read and consented to the terms and conditions stated herein and in the Subscription Contract.
The Eligible Subscriber and/or any person through the Eligible Subscriber shall waive any and all right that such an individual may have to claim ambiguity in these terms and conditions. The Eligible Subscriber and/or any person through the Eligible Subscriber undertakes to release, indemnify, and hold harmless Tata Play and its respective affiliates, advertising and promotion agencies, and its respective agents, partners, representatives, officers, directors, shareholders, and employees from and against any injuries, losses, damages, claims, actions, or any liability of any kind resulting from or arising from the Eligible Subscriber availing this Offer.
Tata Play shall not be responsible for printing or typographical errors in any promotional materials; or for transactions that are lost, misdirected, fail to enter into the processing system, or are processed, reported, or transmitted late or incorrectly or are lost for any reason including computer, telephone, paper transfer, mail system, human or other error; or for electronic, computer, or telephonic malfunction or error, including inability to access the Tata Play website or process any transaction thereon.
All capitalized terms used herein shall have the same meaning as ascribed to them in the Subscription Contract.
In the event of any inconsistency between the Subscription Contract and these terms and conditions, as far as this Offer is concerned, the later shall prevail.
Headings used herein are for convenience only and do not affect the interpretation of this Offer Terms and Conditions.
Any disputes, differences or questions, which may arise at any time hereafter between Tata Play and the Eligible Subscriber (individually referred to as ‘Party’, and collectively as ‘Parties’), touching the true construction of these terms and conditions or performance of the obligations or enforcing any rights and/or liabilities of the Parties hereunder, shall be first amicably resolved between the Parties within 30 (thirty) days from the date on which such dispute was raised by a Party and communicated to the other Party in writing failing which the dispute shall be referred to a sole arbitrator of the Indian Council of Arbitration (ICA). The arbitration shall be conducted in accordance with the Rules of Arbitration of the Indian Council of Arbitration and shall be subject to the provisions of the Arbitration and Conciliation Act, 1996, as amended or any statutory modifications or re-enactment thereof for the time being in force. The venue of such arbitration shall be at Mumbai and the Courts at Mumbai alone shall have exclusive jurisdiction to deal with the arbitration proceedings and the awards in accordance with law. The arbitration proceedings shall be conducted in English language. The award passed by the arbitrators shall be final and binding upon the Parties.
Subject to the arbitration clause, these terms and conditions shall be construed and governed by the laws of India and the Parties agree to submit to the sole and exclusive jurisdiction of the courts of Mumbai.