Steps for Add a channel/pack:

1. Keep your set top box on!
2. Open the Tata Play Mobile App and click on ‘Manage Pack’
3. Select either the primary or secondary channel or pack
4. Click on “Modify Packs & Channels’
5. Click on ‘Quick add channels’
6. Type in channel name or ‘Add from Genre’
7. Select channel and click on ‘Proceed’
8. Select ‘Confirm & Submit’

Steps for Drop/Remove a channel or pack:

1. Keep your set top box on!
2. Open the Tata Play Mobile App and click on ‘Manage Pack’
3. Select either the primary or secondary channel or pack
4. Click on “Modify Packs & Channels’
5. Click on ‘Drop channels’
6. Type in channel name or ‘select from Genre’
7. uncheck channel and click on ‘Proceed’
8. Select ‘Confirm & Submit’

Other ways to try:

1. Do it yourself: https://www.tataplay.com/diy/add-remove-channels 
2. Manage Channel & Pack through WhatsApp:

To add channels to your pack:

• Send the message ‘ADD’ to Tata Play on WhatsApp with the channel number

To remove channels from your pack

• Send the message ‘DROP’ to Tata Play on WhatsApp with the channel number

Follow this video to access your inbox and view messages.

Your Tata Play details such as Subscriber ID, account balance, monthly recharge amount, next recharge date, package details and recharge options can be found:

1. By giving a missed call on 8880488804 and getting all the details via SMS
    
2. By logging into Tata play Website:
   • Enter your registered mobile number
   • Your details will be displayed on the main screen
   • In ‘View List’, you will get all the information related to your package like your monthly recharge amount, account balance and list of all channels in your pack
      
3. By Sending an SMS :
   • Type BD in the message from your registered mobile number
   • Send it to 56633