Digitisation

Superior picture, excellent sound quality and better service - Digitisation is indeed the way of the future. But what does the new bill, aimed at the digitisation of the cable industry, mean for the common man? Read on to find out.

  • What should I look for when buying a Set Top Box – Digital cable vs DTH?

    A number of factors should be considered before deciding which Set Top Box to buy. Make sure you do a thorough comparison between Set Top Box provided by Digital Cable and DTH. Few points to keep in mind before making a decision:

    • Expertise in Digital TV - Does the service provider have adequate experience, infrastructure, technology and relevant expertise to offer a good quality digital TV service. Do they have a track record of providing high quality Set Top Boxes and a reliable service to many consumers?
       
    • Types of Set Top Boxes - Does the service provider give you only 1 type of Set Top or does he have a range of different types of Set Top Boxes to meet your requirements ( such as a Standard definition box , a High definition box and a High Definition Digital Video Recorder box )
       
    • High Definition content - Does the service provider give you genuine HD channels?
       
    • Warranty – Does the service provider give a warranty on its Set Top Boxes?
       
    • Interactive services - In addition to TV channels, will you be able to choose from a range of interactive services for each member of the family?
       
    • High Definition (HD) service - Does the service provider give an HD service with the best of HD channels?
       
    • Convenience - Can you make your payments through a Helpline, mobile or on the Internet? Can you buy recharge vouchers and are they easily available?
       
    • Video on Demand service – Does the service provider give you a Video on Demand service which gives you access to a large library of movies, TV shows and concerts?
       
    • Channels of your choice - Will you have the option to choose your favorite channels / packages & only pay for those?
       
    • Customer Service - Does the service provider offer good quality customer service with professional installation, after sales support (with 24x7 call centers), guidance & counseling in service enhancement?